Tenant Screening Checklist

A fair, consistent, step-by-step screening process: written criteria, verification, legal notices and a sample scoring worksheet.

Tenant Screening Checklist

Use the same steps, in the same order, for every applicant. Consistency is what makes screening both effective and fair: it keeps your decisions tied to rental history and ability to pay, and it gives you a record that shows how each decision was made.

Phase 1: Before You Advertise

  • Write your screening criteria down (income, rental history, credit, any criminal history policy) and apply the same version to every applicant
  • Check state and local rules: source-of-income protection, application fee caps, fair-chance (criminal history) ordinances
  • Confirm your advertisement describes the unit, not the kind of person you want
  • Prepare one application form that asks only for information your criteria use
  • Decide your order of review (first complete application first, or a set deadline) and record it

Phase 2: Application Intake

  • Give every applicant the written criteria before taking any fee
  • Collect a signed authorization for credit and background checks
  • Charge no more than any state or local fee cap (for example, New York limits it to the lesser of actual cost or $20)
  • Date-stamp each application and note when it became complete
  • List all adult occupants who will be screened under the same criteria

Phase 3: Identity and Fraud Checks

  • Match the government-issued photo ID to the applicant in person or by video
  • Confirm the name, date of birth and prior addresses match the screening report
  • Verify pay stubs or offer letters directly with the employer through an independently found phone number
  • Look for edited documents: mismatched fonts, round-number deposits, totals that do not add up
  • Never accept overpayments or requests to refund money to a third party

Phase 4: Income and Ability to Pay

  • Count all lawful, verifiable income: wages, self-employment, benefits, support and housing assistance
  • If a voucher or subsidy pays part of the rent, measure income against the tenant’s portion where the law requires it
  • Accept equivalent proof: pay stubs, benefit letters, bank statements or tax returns
  • Apply the same income standard to every applicant and record the arithmetic

Phase 5: Credit, Eviction and Rental History

  • Pull reports only with a permissible purpose and the applicant’s written authorization
  • Focus on rental debt, recent collections and patterns, not a single old medical bill
  • Read eviction records closely: filing is not the same as a judgment; check the outcome
  • Call the current and prior landlords using numbers you verified yourself
  • Ask every reference the same questions: payment, notice given, condition, lease compliance, would they rent again

Phase 6: Criminal History (Only If Your Written Policy Uses It)

  • Follow any state or local fair-chance law on timing (some require a conditional offer first)
  • Consider convictions only, never arrests alone
  • Limit review to offences with a real link to resident safety or property, within a stated lookback period
  • Give the applicant a chance to explain or correct the record before deciding

Phase 7: Decision and Records

  • Score the application with the same worksheet you use for everyone
  • Send an FCRA adverse action notice if a report played any part in a denial, a co-signer requirement or a higher deposit
  • Notify the approved applicant in writing and set a deadline to sign
  • File the application, criteria version, worksheet, notices and correspondence together
  • Store reports securely and shred or permanently delete them when your retention period ends

Never Screen On

  • • Race, color, religion, sex, national origin, familial status (children or pregnancy) or disability
  • • State and local protected classes, which may include source of income, age, marital status, sexual orientation, gender identity, military status and others
  • • Questions about children, ages, pregnancy, health, medications or immigration beyond lawful identity verification
  • • Blanket “any criminal record” bans or arrest records alone

Download This Checklist

Print the checklist or save it as a PDF and keep a completed copy in each applicant’s file.

How to use this checklist: a fair screening process in plain English

Good screening answers two questions: will this applicant pay the rent, and will they look after the home and follow the lease? Everything on the checklist above serves one of those two questions. Anything that does not, such as an applicant’s family plans, religion, accent or the reason they receive a housing voucher, has no place in the process and can expose you to a fair housing complaint.

The rest of this page explains each step, why it matters, and where the law sets limits. It covers federal rules (the Fair Housing Act and the Fair Credit Reporting Act) and points out where states and cities commonly add stricter requirements. It is general information, not legal advice. Screening law changes often and varies by city, so confirm the rules for your property with a local landlord-tenant attorney or your state’s fair housing agency.

1. Write your criteria down and apply them to everyone

Written criteria are your best protection. Before you list the unit, put on one page the standards an applicant must meet: the income test, what rental history you accept, how you treat credit, whether and how you consider criminal history, and your occupancy limit based on local code. Give the page to every applicant before you take a fee, and keep a dated copy with each file so you can show which version applied.

Consistency matters as much as the standards themselves. If you waive the income test for one applicant because they “seemed nice” and hold the next to it strictly, you have created exactly the kind of uneven treatment that fair housing testers look for. Decide in advance how you will handle common exceptions, such as a co-signer, a larger deposit where your state allows it, or proof of savings, and offer them the same way to everyone who falls short.

The federal Fair Housing Act (42 U.S.C. § 3604) protects race, color, religion, sex, national origin, familial status and disability. Many states and cities add more, such as source of income, age, marital status, sexual orientation, gender identity or military status. California’s list in Gov. Code § 12955 is a good example of how long a state list can be. Our fair housing cheat sheet summarises the federal rules.

2. Income verification, and why a rigid 3x rule can backfire

Verifying income tells you whether the rent is realistic for the household. Ask for documents that prove ongoing income: recent pay stubs, an offer letter on letterhead you confirm with the employer, benefit award letters, or two to three months of bank statements. Self-employed applicants can show tax returns or 1099s plus recent bank statements. Count every lawful, verifiable source, including pensions, Social Security, alimony or support, and housing assistance.

Many landlords use a rule that gross income must be three times the monthly rent. The problem is that a flat multiple applied to the full rent can screen out voucher holders whose subsidy pays most of the rent. In places that protect source of income, that can be unlawful. California’s statute is explicit: where there is a government rent subsidy, a landlord may not use an income standard that is not based on the portion of the rent the tenant pays, and must let the applicant offer alternative evidence of ability to pay instead of credit history (Gov. Code § 12955(o)). California also requires you to count the combined income of people applying together the same way you would for a married couple (§ 12955(n)). Other states and many cities have their own source-of-income protections, so check before you set your test.

Worked example: the same income test, applied fairly

Example (hypothetical): a two-bedroom rents for $1,800 a month and your written standard is gross income of at least 2.5 times the tenant’s share of the rent.

  • Applicant A earns $3,900 a month in wages and receives a $700 pension. Total income is $4,600. The test is 2.5 × $1,800 = $4,500. $4,600 is above $4,500, so A passes.
  • Applicant B has a housing voucher that pays $1,250 of the rent, leaving a tenant share of $1,800 − $1,250 = $550. The test is 2.5 × $550 = $1,375. B’s income of $1,600 is above $1,375, so B passes.
  • Under a rigid “3x the full rent” rule, B would need 3 × $1,800 = $5,400 a month, even though B is responsible for only $550. That is the kind of rule that source-of-income laws target.

Write down the arithmetic for every applicant on the worksheet below. If you are ever asked why someone was approved or declined, a line of numbers is far more persuasive than a recollection.

3. Credit and eviction history: read the story, not just the score

A credit report shows how an applicant handles obligations. For a landlord, the most relevant items are unpaid rent or utility collections, recent patterns of late payment and outstanding judgments owed to prior landlords. A single old medical collection or a thin file from a young or newly arrived applicant tells you much less. If you set a minimum score, state it in your criteria and apply it to everyone, and consider allowing a co-signer or additional deposit (within your state’s deposit limit) as a uniform alternative.

Eviction records need care. A court filing is not the same as a judgment: cases are dismissed, settled or won by tenants, and some states seal records. Look at the outcome and the date, and give the applicant a chance to explain. Screening reports sometimes attach records belonging to someone with a similar name, so match the date of birth and address history before relying on them.

4. References: same questions, verified contacts

The current landlord may want a problem tenant to leave, so prior landlords are often more candid. Find the landlord’s number yourself from county property records or the management company’s website rather than relying only on the number the applicant wrote down. Ask every reference the same short list: dates of tenancy and rent amount, whether rent was paid on time, whether proper notice was given, the condition of the unit at move-out, any lease violations, and whether they would rent to this person again. Write the answers on the worksheet.

5. Identity verification and fraud signs

Rental fraud usually takes one of two forms: an applicant using someone else’s identity or fabricated documents, or a payment scam. Compare the photo ID with the person you meet, and confirm the name, date of birth and address history on the screening report match the application. Call employers on a number you find independently. Watch for edited PDFs, pay stubs whose deductions do not add up, bank statements with round-number deposits that match the claimed salary exactly, and references who cannot name the property address.

The most common payment scam is an overpayment by cashier’s check followed by a request to refund the difference. Do not refund anything until funds have fully cleared, and do not hand over keys before the deposit and first month’s rent are in your account. The tenant red flags cheat sheet lists more warning signs. Treat identity checks as identity checks only: asking about immigration status, birthplace or citizenship beyond what is needed to confirm who someone is can raise national origin concerns.

6. The Fair Credit Reporting Act: permissible purpose and adverse action notices

Tenant screening reports, including credit reports, eviction and criminal background reports, and screening scores, are consumer reports under the Fair Credit Reporting Act, enforced by the Federal Trade Commission. According to the FTC’s guidance “Using Consumer Reports: What Landlords Need to Know”, you may get a report only with a permissible purpose, which landlords have for applicants and for tenants renewing a lease (15 U.S.C. § 1681b(a)(3)(F)). You must certify to the screening company that you will use it only for housing, and getting written permission from the applicant is good practice.

If you deny an application, require a co-signer, or charge a higher deposit or rent based even partly on a report, you must give an adverse action notice (15 U.S.C. § 1681m(a)). The notice must include:

  • the name, address and phone number of the consumer reporting company that supplied the report;
  • a statement that the company did not make the decision and cannot explain the reasons for it; and
  • notice of the applicant’s right to dispute inaccurate or incomplete information and to get a free copy of the report if they ask within 60 days.

If you used a credit score, the notice must also give the score, its source, date, range and the key factors that hurt it. The FTC allows oral notices but recommends written ones, because they prove compliance. You must also dispose of reports securely when you no longer need them. The Consumer Financial Protection Bureau’s consumerfinance.gov explains the same rights from the renter’s side, which is useful to read so you know what applicants will expect.

7. Criminal history: HUD’s 2016 guidance, its 2025 withdrawal and local fair-chance laws

In April 2016 HUD’s Office of General Counsel issued guidance on applying Fair Housing Act standards to criminal records. It said arrest records alone are not a reliable basis for denial, that blanket bans on anyone with a conviction were likely to have an unjustified discriminatory effect, and that housing providers should look at the nature, severity and recency of a conviction. HUD withdrew that guidance effective September 25, 2025, as confirmed in a July 17, 2026 Federal Register notice. In January 2026 HUD also proposed removing its disparate impact regulation (24 CFR 100.500), though as of this writing that was a proposal, not a final rule.

What has not changed: the Fair Housing Act itself, the Supreme Court’s 2015 recognition of disparate impact claims under it (Texas Department of Housing and Community Affairs v. Inclusive Communities Project), private lawsuits, and state and local law. A growing number of states, counties and cities have fair-chance housing laws that limit criminal history questions, require a conditional offer before a background check, restrict lookback periods or require an individual assessment. Check your local rules before you include any criminal history question on an application.

A defensible written policy usually:

  • considers convictions only, never arrests that did not lead to a conviction;
  • names the specific categories of offence that bear on resident safety or property, rather than “any criminal record”;
  • sets a lookback period and applies it to everyone;
  • lets the applicant explain circumstances, rehabilitation or errors before you decide; and
  • follows the timing rules of any local fair-chance ordinance.

8. Application fees: know your cap

Application fees should cover your real screening costs, not generate profit. Some states cap them. New York’s Real Property Law § 238-a limits background and credit check fees to the lesser of the actual cost or $20, requires you to give the applicant a copy of the check and the receipt, and requires a waiver if the applicant brings a check run within the past 30 days. Other states and cities have their own caps, receipt requirements or refund rules for applicants who are not screened. Our state legal guides cover several large states. Collect a fee only when you are ready to process that application, and process applications in the order you stated.

9. Sample scoring worksheet

A worksheet turns your written criteria into the same yes-or-no questions for every applicant. Print one per adult applicant. The thresholds below are examples only; replace them with the standards in your own written criteria.

CriterionExample standardEvidence reviewedMeets?
Identity verifiedPhoto ID matches applicant and reportID type, date checkedY / N
Income2.5 × tenant’s share of rentSources, monthly total, arithmeticY / N
Rental historyNo unpaid rent judgment in 3 yearsReport, outcome of any filingY / N
Landlord referencesRent paid, notice given, no major damageNames, verified numbers, answersY / N
CreditNo rental or utility collections in 2 yearsReport date, items notedY / N
Criminal history (if lawful and in policy)No listed conviction within lookback periodReport, applicant’s explanationY / N
OutcomeApprove / approve with uniform condition / declineAdverse action notice sent? Date—

Avoid weighted point systems that you adjust by feel. A clear pass or fail on each line, with one uniform alternative such as a qualified co-signer, is easier to apply consistently and easier to explain.

10. Documentation and retention

Keep one file per application containing the criteria version you gave the applicant, the application, the worksheet, notes from reference calls, any adverse action notice and all correspondence. Keep files for applicants you declined as carefully as those you approved, because declined applicants are the ones who complain. A HUD complaint can be filed within one year of the alleged discrimination and a private lawsuit within two years (42 U.S.C. § 3613), so many landlords keep screening files for at least two to three years; your state may require longer. Store consumer reports securely, limit who can see them, and shred or permanently delete them at the end of your retention period, as the FTC’s disposal rule requires.

Common screening mistakes

  • Changing the criteria mid-search, or applying them loosely to applicants you like.
  • Using a rigid income multiple on the full rent for voucher holders where source of income is protected.
  • Asking about children, pregnancy, disabilities or medications, or steering families to particular units.
  • Denying on an arrest record, or using a blanket criminal history ban.
  • Skipping the FCRA adverse action notice because the report was “only a small part” of the decision.
  • Charging more than your state’s application fee cap, or collecting fees from more applicants than you can process.
  • Treating a reasonable accommodation request (such as an assistance animal) as a pet application; disability law sets different rules.

Once you approve an applicant, the next steps are a clear lease and a documented move-in inspection. See the lease agreement template and the move-in/move-out inspection checklist.

This page is general information, not legal advice. Fair housing and screening laws vary by state, county and city and change often. Consult a licensed attorney in your state before adopting screening criteria.

Frequently asked questions

Is it legal to require income of three times the rent?

A flat income multiple is common and is not illegal in itself, but it can conflict with source-of-income laws. In California, for example, Gov. Code § 12955(o) says that when a government rent subsidy is involved, an income standard must be based on the portion of the rent the tenant pays. Several other states and many cities also protect housing vouchers as a source of income. Count all lawful income, apply the multiple to the tenant’s share where the law requires it, and check your state and city rules before you advertise.

Do I have to send a letter when I reject an applicant?

If information in a consumer report (credit report, eviction or criminal background report, or a screening score) played any part in denying the application, requiring a co-signer, or charging a higher deposit or rent, the Fair Credit Reporting Act requires an adverse action notice (15 U.S.C. § 1681m(a)). It must name the reporting company and its contact details, say that the company did not make the decision, and explain the applicant’s right to a free copy of the report within 60 days and to dispute errors. The FTC says oral notice is allowed but written notice is the best practice.

Can I refuse to rent to anyone with a criminal record?

A blanket ban is risky. The Fair Housing Act still prohibits policies with an unjustified discriminatory effect, and the FTC’s guidance for landlords warns that refusing anyone with a criminal record may violate it. HUD withdrew its 2016 criminal records guidance in 2025, but that did not change the statute, and many states and cities have their own fair-chance housing laws that limit what you can ask and when. A narrow written policy that looks only at relevant convictions within a set lookback period, and lets applicants explain, is the safer approach.

How much can I charge for a rental application fee?

It depends on your state and city. New York, for example, caps background and credit check fees at the lesser of the actual cost or $20, requires you to give the applicant a copy of the report and receipt, and requires you to waive the fee if the applicant provides a check done within the past 30 days (N.Y. Real Prop. Law § 238-a). Other states and some cities set their own limits or require refunds of unused fees, so check your state statute before collecting anything.

Can I ask how many children an applicant has?

No. Familial status is a protected class under the federal Fair Housing Act (42 U.S.C. § 3604), so questions about children, pregnancy or ages of household members invite a discrimination claim. You can ask for the names of all adults who will live in the unit so each can be screened, and you can apply a reasonable occupancy standard that follows your local code, applied the same way to everyone.

How long should I keep screening records?

No single federal rule sets a retention period for small landlords, but a HUD complaint can be filed up to one year after the alleged discrimination and a private Fair Housing Act lawsuit up to two years after (42 U.S.C. § 3613), so keeping applications, criteria and decision notes for at least two to three years is a sensible baseline. State law may require longer. When you discard consumer reports, the FTC requires secure disposal such as shredding or permanent deletion.

What are common signs of application fraud?

Typical warning signs include pay stubs with inconsistent fonts or totals, an employer phone number that only appears on the application, a reference who answers as the landlord but cannot name the unit address, pressure to skip a showing, and offers to pay several months up front by cashier’s check or to send an overpayment you are asked to refund. Verify employers and landlords through contact details you find independently, and never refund money before funds clear.